Network announcements | Lookingglass | Peering Policy | Peers | Exchange Points

SOLVED: Limited email access at ReasonNet

*******************************************************

The issue causing ReasonNet to have limited access to the ReasonNet support mail servers has been solved.

ReasonNet has regained normal access to email tickets.


Kind Regards,

ReasonNet IP Networks
Network Management Center
noc@reasonnet.com

*******************************************************

Limited email access at ReasonNet

*******************************************************

Due to an internal server issue, ReasonNet has limited access to the ReasonNet support mail servers.

This might cause that support tickets are received with delay.

In urgent matters we request you to contact ReasonNet support by telephone:

+31 20 5060035 option 1
+31 6 43877727


We apologise for the inconvenience.


Kind Regards,

ReasonNet IP Networks
Network Management Center
noc@reasonnet.com

*******************************************************

COMPLETED: RSN20111118 emergency maintenance 18 November at 00:00

*******************************************************

The emergency network change with reference RSN20111118 has been completed without incidents.

Thank you for for your understanding.


Kind Regards,

ReasonNet IP Networks
Network Management Center
noc@reasonnet.com

*******************************************************

RSN20111118 emergency maintenance 18 November at 00:00

*******************************************************
Dear Customer,

ReasonNet will perform emergency maintenance activities from 18 November 2011 – 00:00 GMT+1 untill 18 November 2011 - 06:00 GMT+1 with reference RSN20111118.

These activities concern the redundant links between DC1 and DC2 and are performed to enhance stability of these links.

Although we are not expecting any outages on our fibre links, there may occur outages for a limited number of customers.

We apologize for the inconvenience,

Kind Regards,

ReasonNet IP Networks
Network Management Center
noc@reasonnet.com

*******************************************************

Network performance issue solved

*******************************************************
Dear Client,

The network performance issue has been fully solved.

Might you still experience a lower performance, please call us or create a ticket.

For urgent cases you reach us at : +31205060035.
For non-urgent cases, you can create a ticket.

Our apologies for the inconvenience caused.

Kind Regards,

ReasonNet IP Networks
Network Management Center
noc@reasonnet.com
*******************************************************



RSS